Shipping & Returns
Shipping and Deliveries
If you are shipping in the continental US, your online order will be sent via FedEx ground, unless expedited delivery is specified. For all continental US addresses, your order will be delivered between 1-5 business days after it ships. Please note that FedEx cannot deliver to PO boxes or U.S. Military APO/FPO addresses. Due the absence of tracking numbers, we prefer not to ship orders through USPS.
Orders will ship out within 2 business days. If you would like a quote on when your order would arrive before placing it, please contact our customer solutions team at 1.877.MANDUKA (1.877.626.3852) in the US, or +1.310.426.1495 outside of the US.
Free Shipping on all orders during the month of December 2014- no order minimum.
yogitoes is happy to offer free standard shipping on all orders within the continental U.S.! Offer valid for FedEx Ground - available for all orders shipped within the contingent United States only.
Certain orders are not eligible for free shipping. Exclusions include:
- Alaska, Hawaii, and off shore U.S. territories such as Puerto Rico
- APO/FPO and PO Box addresses
- International orders
- Wholesale orders
14-Day Money Back Guarantee
If for any reason you're not completely satisfied with your purchase, you may return it for a full refund (provided it's unused) of the purchase price (less shipping and handling). Refund will be applied to the card used for the purchase.
For a return/exchange authorization on products purchased on our website, please email firstname.lastname@example.org or call customer solutions at 1.877.MANDUKA (1.877.626.3852) during office hours (8:30 AM to 4:30 PM PST).
Please note that we are unable to accept returns if they were not purchased from us. If the item has been used, we are only able to replace it if it is damaged or defective in some way.
If you are not sure if you want to return something or keep it, feel free to call and speak with our customer solutions – we are happy to help you!
Once your return/exchange is approved, you will be given a Return Authorization and the address to mail your return. Please be sure to include a copy of your receipt and your Return Authorization with your item(s). For your protection, we recommend shipping returns via FedEx.
FedEx will make three attempts to deliver to the requested address on your order. Undeliverable orders will have restocking and return shipment charges deducted from the refund.
Prices are in US dollars.
yogitoes has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers, shipping WORLDWIDE. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at email@example.com. More information regarding international orders can be found in FAQs.
Alternatively, you can purchase and ship to the EU on our sister site at Manduka.com/eu.